News & Updates

Read and search for the latest up-to-date information for all matters relevant to the MedCo service.

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  • Please note an updated version of the Remote Examination Conditions has today been published (version 6.0) In light of the ability of claimants to pursue their own claims via Official Injury Claims, the condition relation to the obtaining of legal advice [...]

    Published on 3 June 2021

  • With just under a week to go until the Whiplash Reforms go live for accidents on or after 31 May 2021, I am writing to provide a summary and a checklist of key changes and actions to take in readiness for [...]

    Published on 25 May 2021

  • In readiness for the whiplash reforms due on 31 May 2021 and to support the expansion of MedCo into non-soft tissue injury claims additional injury types have been added when uploading case data. An updated CSV template file and data validation document is [...]

    Published on 12 May 2021

  • Further to our update on 13 April 2021 (Training and all user update) we are writing to let you know that the Whiplash Reforms training module is now available. All experts must complete the training regardless of whether they have opted in [...]

    Published on 4 May 2021

  • Coming soon - all users You will be aware that on the 26 February the MoJ published the documentation to support the Whiplash Reforms. Since then we have focused on opening the opt-In process for DMEs and MROs to register for unrepresented work. We [...]

    Published on 13 April 2021

  • The MoJ have today announced details of the new offer which will apply specifically to unrepresented claimants sourcing medical reports via the new Official Injury Claims service from 31 May 2021. The offer will be Two Tier 1 Medical Reporting Organisations [...]

    Published on 26 March 2021

  • An issue has recently been identified regarding “cross border/international” remote examinations. Bearing in mind the data protection requirements set out in the user agreement, it should be noted that medical experts who are based outside the UK jurisdiction, whether [...]

    Published on 26 March 2021

  • Published: 10 March 2021 Further to our update on 05 March 2021 this communication is intended to provide Direct Medical Experts (DMEs) and Medical Reporting Organisations (MROs) with all the information required in advance of the opening of registrations to opt-in [...]

    Published on 10 March 2021

  • Published: 5 March 2021 Last week the Ministry of Justice published the long-awaited documentation to support the Whiplash reform programme of work. Whilst you may have already seen details from commentators and in trade press this communication is intended [...]

    Published on 5 March 2021

  • Publication of the RTA Small Claims Protocol Further to the publication of the new supplementary QC for MROs and Rules for DMEs that wish to opt-in to produce the first fixed cost medical report for unrepresented claimants, the Ministry of Justice [...]

    Published on 26 February 2021